Privacy Policy

To provide casino services, Paramax9 Casino may collect information that identifies a player or relates to their use of the website. The information collected depends on the services used, the account activity involved and the checks that are required. Some information is provided directly by a player, while other information may be created automatically when the website or account is used.

• Account details, such as a player’s name, date of birth, contact information, username, account preferences and other details supplied during registration or account management.
• Identity and verification information, including copies or details from identification documents, proof of address, information about source-of-funds checks where required, and records of verification activity.
• Payment and transaction records, such as deposits, withdrawals, gaming activity, payment method details, transaction references and information needed to investigate a payment or account issue. Payment information may be processed through external payment providers, and full payment details may not be stored by the casino site.
• Technical and device information, including an internet protocol address, browser type, operating system, device identifiers, language settings, general location information and information about how the website is accessed.
• Cookie and similar technology data, including pages viewed, session information, preferences, login status and interactions with website features.
• Communications and support records, including messages, enquiries, complaints, documents supplied to support and information used to respond to a request.
• Information connected with responsible gambling, account safety, security checks or suspected misuse, where this is necessary to protect players, the website or the integrity of services.

Players should provide information that is accurate, current and complete when requested. If information is missing, inaccurate or cannot be verified, some account functions may be delayed, restricted or unavailable. Players should not provide another person’s personal information unless they are authorised to do so.

Cookies and similar technologies

Paramax9 Casino may use cookies and similar technologies to keep the website working, remember settings, maintain sessions, support security and understand how website features are used. Some cookies are necessary for core functions, while others may help with performance, preferences or relevant communications. A browser may allow a player to block, delete or limit cookies through its settings. Disabling some cookies may affect login functions, account access or the way parts of the website operate.

Sharing information

Information may be shared with service providers that help operate the website and provide related services. These providers may support payment processing, identity verification, fraud detection, technology, hosting, communications, customer support, security, analytics, accounting or professional services. They should receive only the information reasonably needed for their assigned function and are expected to handle it securely and confidentially.

Information may also be disclosed where necessary to protect the rights, safety, property or security of players, Paramax9 Casino, service providers or other people; to investigate suspected misconduct; to respond to a lawful request; or to meet an applicable legal obligation. If business operations change, information may be transferred as part of a merger, sale, restructuring or similar event, subject to appropriate privacy requirements. The website may link to third-party services, which have their own privacy practices and terms.

Security measures

Reasonable technical, organisational and administrative measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, secure processes, monitoring and staff or provider requirements. No website, transmission method or storage system can be guaranteed to be completely secure. Players should use a strong password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Depending on the circumstances and applicable privacy requirements, players may have rights relating to their personal information. These may include asking what information is held, requesting access to that information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that no longer needs to be kept, and withdrawing consent to marketing communications.

• To request access to your personal information, contact support@paramax9casino.wtf and describe the information you are seeking.
• To request correction, provide the relevant account details and explain what information is inaccurate, incomplete or out of date.
• To request deletion, identify the information or account involved. Deletion may be subject to records that must be retained for legal, security, transaction or other legitimate reasons.
• To withdraw consent to marketing, contact support@paramax9casino.wtf or use the unsubscribe option in a promotional message where one is provided. Withdrawing marketing consent does not normally affect essential service or security communications.
• To raise a privacy concern, explain what happened, when it happened and how you would like the matter reviewed.

For security, a request may need to be verified before information is disclosed, changed or removed. Verification helps prevent an unauthorised person from accessing or altering an account. A response may also need to take account of other people’s privacy, confidential business information, technical limitations and records that must be retained. Requests should be sent to support@paramax9casino.wtf, and players should avoid including unnecessary sensitive information in their first message.

Players can also manage certain choices through their account settings, browser controls and communication preferences. If a player is dissatisfied with the handling of a privacy request, they may seek independent privacy advice or use any complaint pathway available under applicable Australian requirements.